Shipping & Return

Our Shipping Policy

Due to circumstances resulting from the COVID-19 situation, shipping may be delayed.

We want to get our tools in your hands as quickly as possible. So, we work hard to efficiently process and ship your order to you. Here are the details:

• Standard shipping is free of charge for all orders in continental U.S (isn’t available to Alaska, Hawaii, Puerto Rico, international destinations, P.O. Boxes, or APO/FPO addresses). Your order should be processed and shipped within 2–3 business days and will be shipped via standard ground delivery. Some exceptions may apply.
• You will receive an email when you order ships that will include a tracking number.  Please refer to that tracking link to see when your package will arrive from the carrier.  
• Unfortunately, we don't accept orders from outside the U.S. or ship product to countries outside the U.S.

Our Returns Policy

JIMIHOME products are produced with quality and integrity.

If you feel the need to return an item you have purchased on our website, we will gladly process your return. Contact us at support@jimihome.com . Merchandise returned for a refund must be in new, unused condition.

Please note the following:

• Offer valid for products returned within 30 days of the order shipment date.
• Offer valid for items purchased on jimihome.com.
• Returns are not accepted for personalized tools.
• Merchandise returned for a refund must be complete, in new, unused condition and in the original packaging.
• Items returned with a value of $100 or more may be subject to a restocking fee of $25, at JIMIHOME’s discretion.

If you have any questions about free returns of your products purchased on this site, please contact support@jimihome.com